322bd's Privacy Policy
How your personal information is collected, stored, and kept secure — everything is explained transparently in this policy.
Last Updated: January 2026
1. Introduction
322bd is a reliable online casino and betting platform serving users in Bangladesh. We believe that protecting your personal information is one of our most important responsibilities. This Privacy Policy ("Policy") explains how 322bd collects your information, the purposes for which it is used, and the technical and administrative measures we take to keep your information secure.
By using this platform, you agree to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services. For any questions or concerns, contact our support team: [email protected]
2. What Information We Collect
322bd collects only the information necessary to provide its services. The types of information collected are detailed below.
| Type of Information | Description | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number or passport number | Account registration and identity verification |
| Contact Information | Mobile number, email address | Account communication and sending notifications |
| Financial Information | bKash, Nagad or Rocket mobile number, transaction history | Processing deposits and withdrawals |
| Technical Information | IP address, device information, browser type, operating system | Security assurance and fraud prevention |
| Usage Information | Gaming history, betting activity, preferred game categories | Service improvement and providing a personalized experience |
| Cookie & Tracking Information | Session cookies, performance measurement data | Site performance analysis and improving user experience |
2.1 Information of Children and Minors
322bd is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.
3. How We Use Your Information
Collected information is used only for the following purposes.
Account Management
To create and manage your account, verify your identity, and ensure secure login.
Financial Transactions
To process deposits and withdrawals via bKash, Nagad or Rocket, and to maintain transaction records.
Customer Support
To resolve your queries and provide necessary assistance via 24/7 live chat and email.
Fraud Prevention
To detect and prevent unauthorized access, fraudulent activity, and other security threats.
Service Improvement
To analyze user experience and improve the platform's games, features, and functionality.
Communication & Notifications
To inform you about important account-related notices, security alerts, and policy updates.
4. Sharing Information with Third Parties
322bd never sells your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances:
4.1 Payment Processors
Necessary information is shared with payment platforms such as bKash, Nagad, and Rocket to complete financial transactions. These organizations follow their own privacy policies.
4.2 Technology & Infrastructure Providers
Information is shared with server hosting, data storage, and security service providers only to the extent necessary for them to perform their designated tasks. These organizations are contractually bound to protect the confidentiality of your information.
4.3 Game Software Providers
Providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi may use technical data to operate their software. However, these organizations do not have access to your complete personal information.
4.4 Legal Obligations
We may be required to disclose information in response to lawful requests from legal authorities, court orders, or regulatory compliance requirements. In such situations, we will endeavor to notify you in advance where legally possible.
4.5 Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred. In such cases, we will ensure that the new entity provides an equal level of privacy protection as outlined in this Policy.
5. Cookies and Similar Technologies
322bd uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help improve your browsing experience.
5.1 Essential Cookies
These cookies are essential for the site's core functionality — such as maintaining login sessions and storing security tokens. Disabling these cookies will prevent the site from functioning properly.
5.2 Performance & Analytics Cookies
These cookies help us understand how users interact with the site. The data collected through them is used for aggregate statistical analysis and is not personally identifiable.
5.3 Cookie Controls
You can control or delete cookies from your browser settings. Please note that disabling essential cookies may prevent you from accessing your 322bd account.
6. Data Security Measures
We follow industry-standard technical and administrative practices to protect your information.
SSL Encryption
All data transmissions are encrypted using SSL/TLS protocols, keeping information secure while in transit.
Secure Servers
Your information is stored on secure, access-controlled servers that undergo regular security reviews.
Access Controls
Only authorized personnel may access your information for specific reasons, and they are bound by confidentiality obligations.
Data Minimization
Only the information necessary to provide the service is collected. Collection of unnecessary data is avoided.
Incident Response
In the event of a security breach, our trained team will act promptly and notify affected users immediately.
Regular Audits
Regular audits and vulnerability assessments are conducted to ensure the effectiveness of security measures.
Please note that no method on the internet is completely secure. We strive to ensure the highest level of protection, but it is not possible to guarantee 100% security. It is your responsibility to keep your account password confidential and to notify us immediately if you notice any suspicious activity.
7. Data Retention Period
322bd retains your personal information only for as long as it is necessary or legally required.
7.1 Active Accounts
All information necessary to provide the service is retained for as long as your account remains active.
7.2 Closed Accounts
Even after an account is closed, financial transaction records and identity verification information may be retained for a specified period. This is necessary to fulfill legal obligations, resolve disputes, and prevent fraud.
7.3 Data Deletion Requests
Where there is no legal obligation to retain it, you may request that your information be deleted. To do so, send an email to [email protected]. We will process your request within a reasonable time.
8. Your Rights
As a user of our platform, you have the following rights.
8.1 Right to Access
You have the right to know what information we hold about you. Send a request to [email protected] and we will share details of the information stored about you.
8.2 Right to Correction
If your information contains any errors or is incomplete, you may request that it be corrected. Information can generally be updated through your account settings or with the help of the support team.
8.3 Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained by us in cases of legal obligations or disputes.
8.4 Right to Object to Processing
You have the right to object to the processing of your information for specific purposes. Contact our support team to opt out of marketing communications.
8.5 Right to Lodge a Complaint
If you believe we are not following this Policy properly, first raise a complaint at [email protected]. We take every complaint seriously and work to resolve it promptly.
9. Third-Party Services & Links
The 322bd platform integrates software from various third-party game providers. Providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and Ezugi have their own privacy policies. Certain technical information may be shared with them when using their software.
The mobile banking platforms of bKash, Nagad, and Rocket are used for payment processing. These organizations operate under the regulation of Bangladesh Bank and have their own privacy policies. We recommend that you also read the privacy policies of the relevant organizations.
322bd is not responsible for how these third-party organizations handle information. However, we only partner with trusted and established organizations.
10. Policy Changes & Updates
322bd reserves the right to update this Privacy Policy as needed. This Policy may be updated due to service improvements, legal changes, or changes in business circumstances.
For any significant changes, we will:
- Update the date at the top of this page;
- Notify users of major changes via a notice on the platform;
- Send a notification to registered email addresses where necessary.
Continued use of the platform after any changes will be considered as your acceptance of the updated Policy. We therefore recommend checking this page regularly.
11. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us:
For any privacy-related requests or complaints:
[email protected]
Live Chat
Use our 24/7 live chat support for quick assistance. Help is available in both Bengali and English.
Go to the 322bd Login page to access your account and learn more about our services on the 322bd Casino page. Please also read our Terms & Conditions and Responsible Gaming pages.